Return and Refund Policy

Customer satisfaction is our priority.
Due to the nature of food products, returns and exchanges are subject to the following conditions.

Returns or Replacements are accepted if:

  • The product arrives damaged.
  • An incorrect item is delivered.
  • Part of the order is missing.
  • The product is expired.
Conditions:
  • Contact us within 24 hours of receiving your order.
  • Provide clear photos of the product and the order invoice.

Returns or Refunds are NOT accepted if:

  • The product has been opened or consumed.
  • The product was improperly stored after delivery.
  • The customer changes their mind after receiving food products in good condition.
  • Incorrect shipping information was provided by the customer.